BoxMIDFIELD support
For account, access, billing, privacy or data-correction requests, email support@boxmidfield.co.uk.
Subscription, cancellation and refund requests
Paid users can use the subscription-management option shown in BoxMidfield or Stripe to stop future renewal. Cancellation normally leaves access active until the end of the paid period. If you believe you have a statutory cooling-off, refund or other consumer right, contact support and include your BoxMidfield Account ID and approximate purchase date. Never send full card details.
Privacy requests
For access, correction, erasure, restriction, objection, portability or another privacy request, identify the right you want to exercise and provide enough information to locate your BoxMidfield account. Do not send passwords or unnecessary sensitive information. You can also complain to the ICO.
Reporting a fixture or result issue
Date, kickoff time and both teams.
The selection, rating and tier shown.
For example result status, final score, wording or access level.
A screenshot or reliable source helps us correct the record.
Gambling support
If gambling is causing harm or you need help stopping, visit Responsible Use. GamCare's National Gambling Helpline is available 24/7 on 0808 8020 133, and GAMSTOP provides online self-exclusion from participating UK-licensed operators.
Security
Never send BoxMidfield passwords, third-party credentials, PINs, one-time codes or full payment-card details. Support should only need enough information to identify the account or issue.
Operator details
Trading name: BoxMIDFIELD
Legal operator: Frank Broodie, trading as BoxMIDFIELD
Service address:
Suite 817
80A Ruskin Ave
Welling
DA16 3QQ
United Kingdom
Permanent support/privacy contact: support@boxmidfield.co.uk